Shipping policy

We’re committed to getting your order to you as quickly and safely as possible. Please read our shipping details below:

📦 Processing Times

  • Pre-made Orders: Processed within 1–2 business days.

  • Custom-made Orders: Processed within 1–6 business weeks (due to the handmade/custom nature of these items).

🚚 Delivery Times

  • UK Shipping: Estimated delivery within 2–3 business days after dispatch.

  • EU Shipping: Estimated delivery within 5–10 business days after dispatch.

Please note: Delivery times are estimates and may vary due to customs, postal delays, or other circumstances beyond our control.

💰 Shipping Costs

Shipping costs will be calculated at checkout based on your location and selected shipping method.

📦 Responsibility After Dispatch

Once your order has been handed over to the delivery company, responsibility for the package lies with the purchaser. We are not liable for any delays, loss, or damage that may occur during transit.

If you experience delivery issues, we’ll gladly assist where possible, but the selected shipping carrier will be your primary point of contact.